Service Quality Monitoring
Tags
Tags
Web-Based Platform
Mobile Apps
Project
Overview
Project Overview
Sinarmas Land frontliner monitoring application
Introducing Service Quality Monitoring, the cutting-edge frontliner monitoring application designed to elevate service excellence. In this app, organizations can enhance their service quality, empower their frontliners, and drive overall customer satisfaction. Experience the power of effective monitoring, precise evaluation, and seamless administration with Service Quality Monitoring.
Introducing Service Quality Monitoring, the cutting-edge frontliner monitoring application designed to elevate service excellence. In this app, organizations can enhance their service quality, empower their frontliners, and drive overall customer satisfaction. Experience the power of effective monitoring, precise evaluation, and seamless administration with Service Quality Monitoring.
Years
2023
2023
Client
Sinarmas Land
Sinarmas Land
Roles
UI/UX Designer
UI/UX Designer
A story behind the Internships
A story behind the Internships
As part of the Sinar Mas Land UI/UX Design Internship program, I had the opportunity to revamp this project as a study case. On this project, I was responsible for the end-to-end UI/UX design process for Service Quality Monitoring. We began by analyzing the Product Requirement Document (PRD) to gain a deep understanding of the project's objectives and requirements. From there, we mapped out the user experience flow to ensure a seamless and intuitive interface.
Using our design expertise, we transformed the user flow to wireframes and crafted it into high-fidelity user interfaces that aligned perfectly with the project's vision. We paid attention to every detail, creating visually appealing designs that enhance usability and engagement.
As part of the Sinar Mas Land UI/UX Design Internship program, I had the opportunity to revamp this project as a study case. On this project, I was responsible for the end-to-end UI/UX design process for Service Quality Monitoring. We began by analyzing the Product Requirement Document (PRD) to gain a deep understanding of the project's objectives and requirements. From there, we mapped out the user experience flow to ensure a seamless and intuitive interface.
Using our design expertise, we transformed the user flow to wireframes and crafted it into high-fidelity user interfaces that aligned perfectly with the project's vision. We paid attention to every detail, creating visually appealing designs that enhance usability and engagement.
Service Quality Monitoring helps organizations to enhance their frontliner service quality, empower their frontliners, and drive overall customer satisfaction.
